For British Mainland, the price you see is the total price you pay (including delivery).
If you would prefer to phone or want some help, please call 01623 550860 9.00am to 6.30pm, Mon-Sat
For British Mainland, the price you see is the total price you pay (including delivery).
If you would prefer to phone or want some help, please call 01623 550860 9.00am to 6.30pm, Mon-Sat
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FAQs (Q & A)
Drinking Water Filters - Frequently Asked QuestionsJust click on the question Which drinking water filters do you recommend? What is the difference between RO Purification & Filtration? Does a Reverse Osmosis Purifier waste water? If we move, can we take the filter with us? Do we have to change our water filter cartridges every 6 months? How do we know when to change the cartridges? How long do the cartridges last Do we have endocrine disruptors and hormones in our water? How do we take endocrine disruptors and hormones out of our drinking water? Do you recommend whole house filtration? How can we deal with hard water / limescale? Is there an issue with Fluoride in our water? Do we need to filter for heavy metals? Which drinking water filters do you recommend?The Pearl-T activated carbon block filter to take out taste and odour problems caused by Chlorine, Sediments, Volatile Organic Chemicals (VOCs - eg pesticides, herbicides), Chloramines, Trihalomethanes (THMs - carcinogenic chlorine disinfection by-products). These are undersink water filters with a separate tap for sink or adjacent worktop mounting. We have a good range of taps including 3 way taps. Back to TopHow do water filters work?Very briefly, they work in two ways: Back to TopWhat is the difference between RO Purification & Filtration?According to the OED - semantics. However, to water treatment professionals the difference is huge. Very briefly; RO membranes let through water molecules to give 'purified water' and the waste water with the contaminants goes down your drain. The resulting 'purified' water has up to 99% of everything taken out - including all the good elements. Does a Reverse Osmosis Purifier waste water?Yes. ROs waste around 3 parts to 1 part purified at best. If you were to use 10 litres of purified water, at least 30 litres will go down the drain. Our water filters waste no water at all. Back to TopIf we move, can we take the filter with us?Yes, but: you will have to leave the saddle valve behind in the closed position. The tap is your decision. All the rest you can take with you. We stock self-piercing saddle valves and taps at competitive prices. We stock all the parts you will need for both your new home as well as your old one including tube end stops (to prevent possible disasters!) Back to TopDo we have to change our water filter cartridges every 6 months?No but we have to remind you every 6 months. We have to abide by the water treatment industy's "best practice"; as private citizens - you do not. Back to TopHow do we know when to change the cartridges?We recommend that you trust your senses of smell and taste. There is warning of imminent depletion because the flow of water slows out of the tap. Final depletion is marked and sudden and most of our customers carry a spare cartridge against this eventuality. There are systems available (not from us) with an indicator. It is easy to assume that these indicators are measuring contaminants - they do not. In fact, they are measuring a pressure drop caused by particles on the surface of the cartridge. This is NOT a measure of cartridge depletion as the activated carbon for chlorine and chemicals may still be active - or if the water is clean, it may not measure at all so showing, inaccrately, that the cartridge is not depleted. Back to TopHow long do the cartridges last The life of all water filter cartridges is dictated by the amount of water filtered and not by time. Despite what you read elsewhere. Back to TopDo we have endocrine disruptors and hormones in our water?For most of us, probably not. However, all our Pearl and Oyster models will remove them as well as chemical residues from pharmaceuticals and personal care products (PPCPs). Back to TopHow do we take endocrine disruptors and hormones out of our drinking water?Select your choice of any the Pearl and Oyster Models. Back to TopWhat is a UV filter?It is not a filter. UV kills bacteria with a lamp which radiates ultraviolet. That is it. If you are on a public utility water supply you do not need UV because your water has been disinfected with chlorine. The remaining issue is cysts such as cryptosporidium, giardia etc which are chlorine resistant and our models Pearl-B, Pearl-DSC, Pearl-DUC and (for the larger household) Oyster-TBC will filter out cysts. If you have a private water supply (private wells, boreholes, streams etc) you have very different problems and need to click on "PRIVATE Water Supplies" in the index on the left Back to TopDo you recommend whole house filtration?For most people on public water supplies and using a single system on the incoming mains supply - not really unless a household member has an allergy problem with chlorine or organic chemicals. Whole house filtration only adds around 1/10th of a penny per litre but by far the greater proportion of domestic water is flushed to drain. Also, the filter will remove the chlorine anti-bacterial disinfection deliberately dosed by the water supply company. A far superior recommended method is to plumb-in the in-line 'Moby' system to each cold tap and the cold feed to the hot water system. In this way you can select only those outlets that need filtration at the point of use and, for example, not bother to filter the water to the toilets. A little more expensive at first but far cheaper to run. Back to TopHow can we deal with hard water / limescale?These issues do not adversely affect the taste and odour of water. In fact most people prefer the taste of hard water. The biggest problems with hard water are caused by limescale in your pipework, tanks, valves, cysterns, kitchen equipment and, especially, your hot water system. We suggest you consider either a Whole House Ion Exchange System (aka Salt Softener, Base Exchange) or an electronic solution - we do not sell either.. Unlike drinking water filters, for an ion / base exchange salt softener we urge you to buy locally at a good DIY store, ironmongers or plumbers merchant. These are electro-mechanical devices and you need to be able to get hold of parts quickly when needed. Softeners are not complicated, rest assured, but you do need to view & understand them and sort out a supply of salt. The softener must be installed with a separate hard water feed for potable water for which you will need a water filter, available on this website, to remove chlorine, sediments, Volatile Organic Chemicals (eg pesticides, herbicides), chloramines, Trihalomethanes (carcinogenic chlorine disinfection byproducts)......... For an electronic solution we suggest 'Scalewatcher' only because our our water filter customers have spoken well of this product. We have absolutely no links with Scalewatcher in any way other than the Internet hyperlink at the very foot of this page. We are just trying to be helpful and you will still need a water filter. Back to TopIs there an issue with Fluoride in our water?There are no taste and odour issues but there is much debate about the benefits to teeth and the toxic nature of the fluoride dosed. If you want to remove the fluoride, the Oyster-TF Click on this text Do we need to filter for heavy metals?Only if you live in an older house that still has lead pipework in which case the solution is the Pearl-M on this link >> Click on this text Author: UK Water Sales Ltd trading as Fountain Filters
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PRICES: For British Mainland, the price you see is the total price you pay (including delivery)
at the extra cost elsewhere - please see "Cart" after you have made your choice.
Prefer to phone? Need some help? Real people on 01623 550860 9.00am to 6.30pm Mon - Sat
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For more extensive drinking water filter information click here for >> Water Filters Facts Page
Quality Tea and Coffee for your Fountain Filtered Water from Pennine Tea and Coffee
For a guaranteed whole house hard water solution go to Scalewatcher
